Training & development

Equality & diversity training

This hands-on training course develops the individual's understanding of the legislative and business case for diversity, and his or her role and responsibility with regard to equality and diversity. It helps them to understand and value self, and to gain a sense of ownership and responsibility with regard to equality and diversity, so as to be able to engage with and challenge others.

Management development

This programme enables managers to address new organisational priorities and to develop the confidence, knowledge and skills to respond effectively to rapidly changing and increasingly diverse needs and markets. It includes practical tools for managers to enhance their interactions with staff.

Black & Asian management development

This programme moves beyond the traditional approach — which sees these managers as lacking in managerial skills, tools and techniques — and offers ways of analysing organisational contexts and the barriers they may face as well as their own strengths, enabling them to maximise their effectiveness and rise to their potential.

Inclusive leadership

Aimed at senior management, this programme elucidates the ways of gaining a competitive edge and benefits at professional, organisational and shareholder level, as well as personal development and progression. Issues covered include: strategic ownership and delivery of equality and diversity; legislation and knowledge of diversity issues; inclusive decision-making; communicating with mosaic; continuous development-learning tools; and high-level coaching for senior managers and executives.

Training the specialist

A range of workshops tailored to the needs of specific staff groups, this includes Developing Equality & Diversity Managers & Specialists, Train the Trainer and Diversity and Customer Excellence.

Team-building

This programme is designed to increase the effectiveness of diverse teams. The requirements of an effective team-building programme are largely determined by ‘where the team is’ in terms of its own development. While participants may be familiar with the process of 'forming, storming and norming' that often underpins team dynamics, those dynamics are often complicated by the nature and diversity of the team itself and the social and cultural concerns that can come into play. The programme enables team members to increase their understanding and awareness of these issues and enhance their competence and skills for effective results.

Cross-national cultural awareness

This highly engaging programme develops the individual’s awareness of cross-national cultural differences. Participants examine their own national cultural influences and the assumptions, stereotypes and value-sets that may create obstacles to effective communication and collaborative working. They explore the principles that underpin effective working across cultural boundaries and their application, with specific case studies providing an awareness of the range and complexity of the issues they may face in different international settings.

“The training course — Diversity Skills for Senior Managers — was informative and thought-provoking and provided lots of opportunity for all the delegates to participate. Feedback from the delegates was positive and I would have no hesitation in recommending Focus to other organisations wishing to provide diversity training for their staff.”

Susan Hibbert,
HR Projects Manager

Unique in diversity solutions

Want to know more? Contact Andy Cadogan, Business Development, on 020 7730 3010 or email acadogan@
focus-consultancy.co.uk